About Telewest


Telewest is one of the nation’s leading providers of inmate calling solutions and is a leading provider of essential security enhanced call processing for the corrections industry. Our dedication to providing the most state of the art technology, service and quality are more than just words. They reflect a commitment that has been Telewest’s mission in serving the corrections industry for more than 21 years.

Telewest is a single source provider. The inmate phone services we offer include security enhanced call processing, call validation and billing services; direct local and long distance call processing for correctional facilities; and value added telecommunications services such as digital recording of inmate calls, monitoring, pre-connection restrictions, patented digital 3 way call detection, prepaid calling solutions such as prepaid calling cards and inmate debit accounts, prepaid collect and call-processing systems hardware.

Telewest is a single source provider, including:
  • Direct local and long distance calls
  • Digital recording
  • Monitoring
  • Pre-connection restrictions
  • Patented digital 3 way call detection
  • Prepaid calling solutions
"We have had TeleWest Inc. as our inmate phone provider for going on 12 years now. I have enjoyed our working relationship with Telewest and their employees. Being a rural county I have found their customer service quick, efficient and friendly which is not always the case with all vendors. Their products have held up well under correctional settings and when failed or damaged it is fixed or replaced quickly as to not interfere with the inmates ability to communicate with family, friends and counsel."
Captain Bill Kaufman, C.J.M.
Jail Administrator
Eagle County Sheriff's Office
Eagle, Colorado
“Garfield County Detention Facility has had the pleasure of working with Telewest for the past several years. Telewest is very service oriented with a fast, attentive response time to any issue/question that may arise. Telewest is highly recommended as an Inmate Phone System provider.”
James Brassfield
Administrative Seargant
Garfield County Colorado Sheriff’s Office.
"Telewest has been serving Rio Blanco County for several years and we have never been disappointed in their service. They are quick to respond to questions or issues we are having and work quickly and effectively to resolve any issues. They are particularly prompt on getting me phone cards to sell to the inmates when I request them. So far I would not consider changing phone providers."
Deb Merriam
Jail Commander
Rio Blanco County Colorado Sheriff's Office