Telewest is committed to providing the highest level of partner satisfaction!
We offer the most advanced, integrated inmate communications solution customized to your specific inmate calling needs.
Inmate Phones and Web Calling System
Web Based Graphical User Interface
Web Based Live Monitoring/Recording
Optional Kiosks for hands free money loads
Voice Print Biometrics
Voice over IP (VOIP)
Patented 3-Way Call detection
Geographical Satellite Mapping
Optional JMS Integration
Simple, Powerful, Control
Optional Video Visitation Kiosks
1. Debit Card/Calling Card Printing— Inmates purchase cards from jail staff or commissary to make calls to any phone type. We discount these call rates 25-30% providing a value to families and inmates and maximizing call volume for facilities. Cards can be printed in any amount or denomination on any basic printer in the jail (no bulk ordering, tax, or shipping necessary).
2. PIN Debit Account—This is handled with a live customer service rep or integration is available with your existing commissary account to debit phone billing from the inmate’s existing trust account. This completely eliminates the need for phone cards in the facility. We discount this call rates up to 25-30%.
3. Prepaid Collect—Accounts are set up through our customer services available 24/7/365 with less than 30 second hold times. This allows calls to cell phones, internet phones, new lines and prevents unnecessary calls and questions to the facility staff.
4. Collect— Standard collect calls with instant validation.